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The case study below highlights the details of an installation in Mother Hubbards Childcare Centre in Navan, Meath.
 Mother Hubbard’s is a childcare organisation with four purpose built crèche and after school facilities in Navan and Dublin. All of these premises are designed with the safety and comfort of children in mind. Their highly trained staff promote an atmosphere of fun; while at the same time encourage active learning at all stages of development. Mother Hubbards have recently opened a new crèche in Ongar, Co. Dublin - the largest facility of its kind in Ireland.
Customer requirements:
When we at K.T. Communications came to provide the telephone systems for Mother Hubbard’s there were two key factors to be taken into consideration:
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For Safety, all rooms with children should be easily contactable.
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For security, access to the premises should be limited.
Telephone system solution:
K.T. Communications have been the communication provider to Mother Hubbard’s since 2003. We have installed Panasonic telephone systems in their premises in both their Navan premises and most recently in their new state of the art facility in Ongar, Co. Dublin.
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Safety of the Children
Many childcare facilities rely solely upon one or two cordless phones for communication through out the building. The Cordless phone is a useful communication tool; however, if that phone becomes misplaced, communication with either internal or external parties can become impossible. This may at some stage compromise the safety of either a child or a staff member through lack of communication. For this reason we recommended a telephone fixed to the wall of every room for making internal calls. The provision of a telephone in every room provides the facility for a parent to ring in and speak with a child or staff member in any part of the facility, without someone having to run the length of the building with a cordless phone.
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Security of the Children
To restrict access to the crèche, the doors can only be opened by authorised personnel. A magnetic lock is connected to the front door, also on the front door is a door phone connected to the phone system. When someone presses the button for the door phone it rings to a predetermined group of phones around the crèche. When a staff member answers the phone they already know that it is a caller at the front door by the ringing tone of the phone. The staff member can then open the automatic lock of the door through the telephone, by simply entering a pin code.
Telephone systems provided:
Blackcastle Crèche Navan:
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Panasonic TDA-15 ISDN analogue telephone system equipped for 4 lines and 16 extensions, integrated Panasonic door phone and door opening system.
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Telephones wall mounted in every room.
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A Panasonic doorphone connected to the front door is used to speak to people at the door as well as opening the door.
Flowerhill Crèche Navan:
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Panasonic KXTDA 30 IP Hybrid telephone system, equipped for 4 lines (2 ISDNS), 12 Digital and 12 Analogue phones.
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Digital telephones are located at all office points and in each childcare room we have wall mounted analogue phones.
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A cordless phone has also been provided for manager’s use.
Ongar Crèche Dublin:
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Panasonic KX-TDA30 IP Hybrid telephone system, equipped for 4 channels ISDN, 16 Digital Extensions and 8 Analogue Extensions.
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Digital Display Phones are located in all the childcare rooms and the administration offices.
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Cordless Phones are used around the building and in the outdoor play areas.
- One outdoor intercom and two indoor intercoms linked to electronic locks are used to restrict access and provide security throughout the building.
Summary:
When it comes to the safety of children, nothing should be over looked. From that point of view communications should be reliable and user friendly. Mother Hubbard’s currently have an ongoing service contract with K.T. Communications; this service contract has many key benefits:
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Extends the warranty of all the equipment supplied with the telephone system
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Reduced service call rates for non-contract work
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On and off site support
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Unlimited remote maintenance on their telephone systems.
It was the evident quality of our backup service that won K.T. Communications the initial contract with Mother Hubbard’s. We believe that it is our ability to offer a complete and reliable communications package that has helped us to maintain a good working relationship with all the staff at Mother Hubbard’s. We look forward to working on future projects with Karen and all the other members of Mother Hubbard’s staff.
Mother Hubbard’s Childcare was first established in 1996, and currently operates 3 centres in Dublin and Navan, Co.Meath. Mother Hubbard’s opens from 7.30am – 6pm, providing care for children from 4 months to 12 years. Our services include Full & Part time care, Montessori sessions, Breakfast club, After school Club, School drop off, school collection and Summer Camp.
What our customers say about us:
“Since opening in Navan in 2003 we have used KT Communications and have always found their team professional and helpful. They have always responded to our queries or issues without delay.”
Karen McGovern, Owner of Mother Hubbard's Childcare Centre.
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