The world of telecommunications is merging with the world of data communications and KT Comms is at the forefront of this wave. Our expertise allows us to deliver a host of IP Telephony and business VOIP phone solutions to meet any type of need, from office mobility to CTI (Computer Telephony Integration) and reduced calling costs with VOIP (Voice Over Internet Protocol). If you are looking for an IP telephony vendor, KT Comms is your perfect choice.

The world of telecommunications is merging with the world of data communications and KT Comms is at the forefront of this wave. Our expertise allows us to deliver a host of IP Telephony and business VOIP phone solutions to meet any type of need, from office mobility to CTI (Computer Telephony Integration) and reduced calling costs with VOIP (Voice Over Internet Protocol). If you are looking for an IP telephony vendor, KT Comms is your perfect choice.

VOIP (Voice Over Internet Protocol)

The term 'VOIP' has become so commonplace that even the most technophobic of people have heard of it. In simple terms it provides the ability to send voice communication over the internet. Why do this? Well, VOIP provides significantly cheaper call costs than traditional voice communication methods, especially when it comes to international communications.

There are many ways to implement VOIP and the approach you might take depends on your business needs. From relatively simple Skype-based implementation to complex multi-line VOIP-enabled phone system modules, KT Communications can supply, install and maintain any form of VOIP systems.

IP Telephony - Providing Flexibility In Corporate Environments

IP Telephony is often confused with VOIP. The two are actually completely different areas of telephony with distinctly different benefits. The real definition of IP Telephony is that the telephone device is plugged into the general network in just the same way as a P.C., laptop or any other network device. This gives a level of flexibility not possible with a traditional telephone system. For example, if a person regularly moves office or changes desk they can simply unplug their phone, take it with them to the new location and plug it in again to any available network point. All of their user information including extension name and number, one-touch speed dials etc. will be retained by the telephone rather than staying at the original socket.

Panasonic IP Telephone Systems also give the added flexibility of being able to utilise traditional digital and analogue devices together with modern IP devices. This makes it the ideal choice for any new building with a modern CAT 5 or CAT 6 cable infrastructure.

CTI (Computer Telephony Integration)

One of the biggest benefits of IP Telephony Solutions is the ability to closely integrate voice services and computing functionality. This gives unparalleled customer relationship management (CRM) capabilities for businesses of all sizes.

Just imagine a customer's complete ordering history popping up on screen when a call comes in from them, or a system that reviews what a customer normally buys and tells a sales person what products to sell to a particular client when they are making a call! These are simple examples of what CTI can offer to call centres, sales or customer service departments in organisations and even SMEs that want to get closer to their customers.

Business IP Telephony & VOIP Solutions

If you have a need to implement an IP telephony system or would like to discuss how VOIP, CTI or Cellular integration might help your business, contact us today and we can arrange for one of our specialists to contact you.